Error 90D Thermal Shutdown Experience


What you see above is an error log of what I’ve been on a constant battle with since the 18th which was when the problem began. This problem is not an isolated case and there are plenty of considerable factors that could contribute to its occurrence. Is HPs engineering to blame? I certainly don’t think so. I’ll just attribute it to a little bit of luck or lack of it I suppose… as with the hard drive problem I experienced earlier with the same device. I’d still bring my Pavilion to the battle lines once it gets remedied.

The complete description of the error code 090D states something along the lines of an overheat being detected and the computer forcefully shut down to prevent damage. Short of changing any internal parts, I’ve gone through multiple forums ad queries of a similar nature and have applied more or less all the posted solutions as follows:

Hard Resetting: involves removing the battery and AC power and holding down the power button for 15 to 30 seconds which apparently removes stagnant charges inside the capacitors which could possibly be messing up the circuitry readings.

Clearing the Vents: involves shooting compressed air through the air vents on the sides and on the back as well as on the bottom of the unit. This makes certain that no dirt is caught up in the fans and that it (the fans) isn’t being prevented from redirecting the heat accumulating inside the computer. I blasted it using a controlled industrial compressor even, not just with the cans.

Assisted Cooling: involves putting the unit in a cooler environment and further supporting it with fans (notebook fans or otherwise) to keep the temperature below the threshold.

Software Management: involves the installation of monitoring, maintenance and troubleshooting software as well as updating the BIOS and using those to mitigate power utility as well as fan speed (if possible) to manage the temperature. HP Solutions Center and HWMonitor were my friends during these times.

Why this problem is weird is due to the fact that I know for certain that the overheat is not being reached; I used to use my computer for days on end (while rendering or otherwise) and it didn’t shutdown at all during any of those instances. No conditions have been introduced in the computing environment that would merit a significant increase in accumulated temperature that would bring harm to the components as well, and I have an MSI that feels as if you could iron clothes using the laptop to prove it.

Now, 5 days later, I’ve left it with the service center to have the experts tinker with it. In the end, if parts do need to be replaced, theirs should be the ones with the best compatibility and I shouldn’t need to constantly keep saving a file for fear of the notebook suddenly blacking out. Let this serve as a reference to individuals who might experience the problem in the future. Looking forward once again to the return of my trusty dv3.

    • Peter Conrad
    • August 23rd, 2012

    poor and weak cooling management yung problema nyan sir…certainly on the manufacturer’s part….

      • Mark Obra
      • August 24th, 2012

      While that might be the case I’m sure this issue had been tested and passed several standards.

      Cooling management is an issue across the board for mainstream products especially on laptop computers lalo na at panipisan ang design ngayon.

      Thanks for the input Peter.

    • Ali
    • January 17th, 2017

    Hello Mark, what was the cause of the problem ?

      • Ali
      • January 17th, 2017

      after you have sent it to HP service center ?

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